Terms & Conditions

The following Terms and Conditions apply to all transactions on the exoticplantsouq.ae/ web site. Please scroll through this screen, read them carefully and print a copy for future reference.

Pricing & Availability
All product prices are in Dirham درهم sterling. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund (IF PAID ONLINE) for the unavailable product(s).

We guarantee that all advertised products are 100% genuine.

Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images on exoticplantsouq.ae/ are copyright protected, but may be used on the condition that the user credits the source of the picture exoticplantsouq.ae.

Products Details
Some products may have an associated image or photo. These are for reference only and should be considered illustrative.

If for some reason we are unable to fulfil your order, we will provide a full refund where payment has already been made. Please click here for details on our delivery charges.

For larger orders, please make sure someone will be available to take delivery of your parcel.

Order Payment
Payment can be made with cash or credit/debit card upon delivery.

Due to our delivery prices differing from State to State, it is imperative that you choose the correct delivery location when placing an order; failure to do so will mean the order is cancelled.

Cancellation of Orders
If you wish to cancel BEFORE we have sent goods, you must do so by email. If your order has not been sent, it will be cancelled and there will be no charge whatsoever.

Returns & Order Cancellation
For details on returns and order cancellation please Click Here.

These conditions do not affect your statutory rights.

Order Confirmation
You will be sent an e-mail confirming receipt of your order with exoticplantsouq.ae. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale.

Data Privacy
For more information on how we protect your data, see our privacy policy page.

As a statement these Terms and Conditions do not affect your statutory rights as a consumer.

All orders are subject to these Terms and Conditions, and no amendments will be accepted by us.