Shipping and Delivery

exoticplantsouq.ae is an intermediary platform that helps users find information about plants and related products. Delivery, shipping, and order fulfilment are managed entirely by the merchant or supplier, not by us. We do not dispatch, control logistics, or process orders ourselves.

How Shipping Works

Each merchant or supplier sets their own shipping methods, timelines, and costs. Delivery dates and reliability depend on the merchant’s processes and the destination. If you have questions about a specific order, you may contact the merchant directly or reach out to us for forwarding assistance.

Our Intermediary Role

Our team can forward your shipping-related requests to the relevant merchant or supplier. Examples include delivery status inquiries, address updates, or product availability questions. We do not track orders or guarantee delivery schedules.

Contacting Us for Help

If you need assistance with a delivery or shipping matter, email us at contact@exoticplantsouq.ae. We will forward your request to the appropriate merchant or supplier, who will respond to you directly. Outcomes and response times vary depending on the merchant and the case.

Disclaimer: exoticplantsouq.ae is an affiliate decision-support platform and intermediary, not the merchant of record. Merchant or supplier terms, availability, delivery conditions, and warranty policies apply where relevant. Shipping and delivery are managed by the merchant or supplier. Delivery timing can vary depending on merchant processes and destination.