Terms of Service

Exoticplantsouq.ae helps you discover and compare products from various merchants and suppliers. We act as an intermediary that forwards your support requests to the relevant merchant or supplier. Your use of this site is subject to the following terms.

Our Role

We are an affiliate decision-support platform and intermediary, not the merchant of record. We do not process orders, payments, or handle shipping or returns. Delivery, returns, warranties, and order fulfilment are typically managed by the merchant or supplier, not by us.

Your Responsibilities

When you use this site, you agree to provide accurate information and not misuse the platform. Any requests you submit through our contact address may be forwarded to the appropriate merchant or supplier for resolution.

Limitation of Liability

Outcomes such as refunds, replacements, delivery schedules, or response times depend on the merchant or supplier and the specific case. We do not guarantee timelines or results. Merchant or supplier terms, availability, delivery conditions, and warranty policies apply where relevant.

Contact and Support

If you need assistance with an order, return, shipping query, or product issue, you can reach us at contact@exoticplantsouq.ae. We will forward your request to the relevant merchant or supplier. Examples of forwarded requests include delivery questions, return inquiries, and warranty-related concerns.

Exoticplantsouq.ae is an affiliate decision-support platform and intermediary, not the merchant of record. Merchant or supplier terms, availability, delivery conditions, and warranty policies apply where relevant.